Last updated: June 2026
Bespoke Yorkshire Investments Ltd ("BYI", "we", "us", "our") is an independent Yorkshire property company based in Stanley, Wakefield. We help people get onto the property ladder, support landlords with management and letting, and connect investors with opportunities across the region. This policy explains how we collect, use, store and protect your personal data when you visit our website at byi-co.uk or get in touch with us through our forms.
If you have any questions about this policy or how your data is handled, you can contact us at info@byi-co.uk or 07496 769149.
We only collect information that you choose to give us. This is typically gathered through the contact and enquiry forms on our website and may include:
We do not collect sensitive personal data, and we do not use tracking cookies for advertising purposes.
We use the information you provide to:
We will never sell your personal data to third parties, and we will not use it for purposes other than those described in this policy without asking you first.
Depending on the nature of your enquiry, we may need to share your information with trusted partners so we can provide our services. This includes:
We only share what is necessary to provide the service you've enquired about, and we expect anyone we share your information with to handle it securely and in line with data protection law.
When you submit a tenancy application to Bespoke Yorkshire Investments Ltd, we collect and process additional personal information in order to assess your suitability as a tenant. This includes:
This information is collected and processed on the basis of our legitimate interest in assessing tenancy applications and our legal obligations as a letting agent. Your information may be shared with:
By submitting a tenancy application you consent to these checks being carried out. If your application is unsuccessful, we will retain your data for no longer than 12 months before securely deleting it.
Enquiry and contact form submissions are processed and stored securely using Keap, our customer relationship management (CRM) platform. Keap has its own privacy and security practices, which you can read about on their website.
Tenancy application forms are collected via Google Forms and stored securely in Google Drive, both of which are part of Google Workspace. Google has its own privacy and security practices which you can read about at policies.google.com.
We take reasonable steps to ensure your data is kept secure and is only accessible to those who need it to carry out their role at BYI.
We keep your information for as long as is necessary to fulfil the purposes outlined in this policy, or as required by law or regulatory bodies (such as UKALA or HMRC record-keeping requirements). If you ask us to delete your information and we have no legal obligation to retain it, we will do so.
Our website uses a small number of cookies to remember your cookie consent preferences. We do not use cookies for advertising or third-party tracking. When you visit our site, you'll see a banner asking whether you accept or decline cookies — your choice is then remembered for future visits.
Some of the forms on our site are provided by Keap, our CRM platform, which may set its own cookies when you interact with a form. These are used to process your enquiry.
If you've enquired with us or used one of our services, we may send you emails about other services we offer that we think may be relevant to you — for example, letting you know about new properties, Rent to Own opportunities, or investment opportunities.
You can opt out of receiving marketing emails from us at any time by clicking the unsubscribe link in any email, or by emailing us at info@byi-co.uk. Opting out of marketing won't affect any service you've asked us to provide.
Under UK data protection law, you have the right to:
To exercise any of these rights, simply email us at info@byi-co.uk and we'll get back to you.
If you're unhappy with how we've handled your personal data, please contact us first so we can try to put things right. You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated date.