Wakefield lettings & property management you can count on
I let and manage homes for landlords across Wakefield and nearby towns, with a personal service. You'll always know what's happening with your property.
- UKALA member
- Client Money Protection
- Independent redress scheme
- ICO registered
- HMRC AML registered
Let your property with confidence
The Renters' Rights Act has changed the rules for every landlord in England. I'll keep you safe and save you the stress.
Fully managed
I find the tenant, collect the rent, handle repairs and keep you compliant.
10% of the monthly rent
Rent collection only
I collect the rent, send you a monthly statement and chase any arrears. You look after the rest.
5% of the monthly rent
Free compliance check
A 20-minute call. We go through your paperwork and you get a simple list of anything to fix.
Free, no obligation
Single services
Manage your own property but need a hand? Book just what you need: an inventory, check-in or check-out, an inspection, a notice or a certificate.
From £20. See prices
Want guaranteed rent? I don't offer it myself, but I can introduce you to a trusted provider. See all fees.
Book your free 20-minute compliance check
Fill in the short form and I'll call you to arrange a time. Looking for full management? Get a quote here.
Book my free checkOpens my secure booking form. Privacy policy · Terms.
Looking for a home to rent?
New homes are coming soon. Register and you'll hear about them first.
No homes listed right now
Register and I'll message you as soon as one that fits comes up.
- Register with the form
- View the home at a time that suits you
- Apply with simple referencing. No admin fees.
- Move in with your deposit protected by the Deposit Protection Service (DPS)
Register for new homes
Tell me what you're looking for and I'll let you know as soon as a home that matches comes up.
Register for new homesOpens my secure registration form. I'll only use your details to tell you about homes that match. Privacy policy · Terms.
Want to own your home one day? See rent to own.
Sell your property
Thinking of selling?
Whether it's your own home or a rental property, I'll help you find the best way to sell:
- Sell on the open market with my estate agency partner, Expert Property Shop
- Sell at auction, also with Expert Property Shop
- A quicker sale to one of my investors (landlords: often with the tenant staying)
- A rent to own sale with my partner, Taurus Property Group, where the buyer rents first and buys later. Ask me about this
Open market and auction sales: I work in partnership with Expert Property Shop, who provide the estate agency service under their own terms. I receive a share of their fee. Investor sales are handled by me, Bespoke Yorkshire Investments Ltd.
Book your free valuation
Find out what your home or rental property is worth. Fill in my short form and I'll be in touch to arrange it with my partner, Expert Property Shop.
Book my free valuationOpens my secure enquiry form. Privacy policy.
Property sourcing
Let me find your next property
I find and check property deals in Wakefield and the surrounding towns, so you don't have to spend hours searching.
- Buy-to-let deals, including properties with tenants already in place
- HMO, BRR and BRRR, flips, serviced accommodation and commercial deals
- Hands-off: I can manage it for you once you buy
Tell me what you're looking for
Tell me your budget, the areas you like and the strategies you're interested in, and I'll send you deals that match.
Send me dealsOpens my secure investor form. Privacy policy · Terms.
Rent to own a home
When the bank says no, we say not yet
Rent to own lets you move into a home now and buy it later, while you save and build your credit.
- No big deposit needed to start
- The price is agreed up front
- Homes in Wakefield and the surrounding towns
- Run with my rent to own partner, Taurus Property Group
I work in partnership with Taurus Property Group, who provide rent to own agreements under their own terms. I receive a share of their fee.
See if rent to own could work for you
Rent to own applications are handled by my partner, Taurus Property Group. Fill in their short questionnaire and we'll be in touch.
Apply with Taurus Property GroupThis opens the Taurus Property Group website. Your details go to Taurus Property Group and to me, so we can both help you with your application. Privacy policy.
About me
Hi, I'm Natalie
I set up Bespoke Yorkshire Investments because landlords deserve an agent who picks up the phone, and tenants deserve a well-cared-for home.
I've run my own businesses for 20 years, and I've worked in property for the last two. I've also been on both sides of renting. Years ago I let out a home of my own, and I've rented homes from other people too. So I know what it's like to be the one waiting for an answer, and I make sure you never are.
I'm very organised, and I like everything done properly: the paperwork, the checks and the little details that are easy to miss.
What I love most is solving problems and making people's lives easier. I know how it feels when you don't know what to do next. I don't claim to know everything, but I've built up a trusted network of people over the years, and I'm always learning, so I can give you the best advice I can.
I'm a small, independent letting agent, and I work one to one with every landlord. You'll have my direct number, you'll always know what's happening with your property, and you won't be passed from person to person.
Lettings rules change all the time, especially with the Renters' Rights Act. I'm a member of UKALA and the NRLA, and I'm working towards my NRLA Level 3 lettings qualification, so I stay on top of every change and keep you compliant.
Your money and your tenants are protected too. I'm a member of the UKALA Client Money Protection scheme and the Property Redress Scheme, tenant deposits are protected with the DPS, and I'm registered with the ICO and HMRC.
Thinking of selling, or want to grow your portfolio? I work with trusted partners for sales, auctions and rent to own, so you have one person to talk to for all of it.
What people say
Amazing service - we've secured a great tenant for our investment property and zero hassle with all paperwork and liaison with relevant parties managed. Would highly recommend Natalie to anyone and will definitely be using her to manage all our properties moving forward.
Brilliant service thanks Nat for all your help. Definitely use you on our next project
Reviews shared with permission on our own website by people we have worked with. These are not Google reviews. Worked with us? Share your experience
Get in touch
Call, WhatsApp or email. You'll always speak to me, Natalie.
Areas I cover: Wakefield, Ossett, Horbury, Outwood, Rothwell, Middleton, Batley, Pontefract, Castleford, Normanton and nearby.
Landlord fees
I'm not VAT registered, so no VAT is added to any of my fees. Sales, auctions and rent to own are provided by my partners, who set their own fees and may add VAT. Tap a heading to see the details.
You don't need to be a managed landlord to use me. Every service below can be booked on its own.
What's included in each service
| Service | Fully managed | Rent collection |
|---|---|---|
| Rental assessment / market appraisal | ✓ | ✓ |
| Marketing on social media and property portals | ✓ | – |
| Tenant referencing (in set-up fee) | ✓ | – |
| Tenancy agreement preparation and signing | ✓ | – |
| Deposit registration (DPS) | ✓ | – |
| Rent collection and monthly statement | ✓ | ✓ |
| Arrears management | ✓ | ✓ |
| Day-to-day tenancy management | ✓ | – |
| Property inspections (1 month after move-in, then every 6 months) | ✓ | – |
| Maintenance coordination | ✓ | – |
| Paying bills from the rent | ✓ | – |
| Utility and council tax transfers | ✓ | – |
| Out-of-hours emergency contact | ✓ | – |
| Re-lets (finding new tenants when the old ones leave) | £300 per new tenancy | £350 per new tenancy |
| End of tenancy check-out against inventory | ✓ | – |
| Deposit dispute / damage liaison | ✓ | – |
Tenancy set-up
| Service | Fee |
|---|---|
| New tenancy set-up | £350 |
| Re-let for fully managed landlords (each new tenancy) | £300 |
| Re-let for rent collection landlords (each new tenancy) | £350 |
Inventory, check-in and check-out
| Service | Fee |
|---|---|
| Inventory: 1 bedroom | £90 |
| Inventory: 2 bedrooms | £110 |
| Inventory: 3 bedrooms | £135 |
| Inventory: 4 bedrooms | £160 |
| Inventory: each extra bedroom over 4 | +£25 |
| Check-in (on top of inventory) | £75 |
| Check-out: 1 bedroom | £90 |
| Check-out: 2 bedrooms | £110 |
| Check-out: 3 bedrooms | £135 |
| Check-out: 4 bedrooms | £160 |
| Check-out: each extra bedroom over 4 | +£25 |
Property inspections (written report with photos)
| Service | Fee |
|---|---|
| Single inspection | £50 |
| 6-monthly inspections (2 a year) | £100 a year |
| Quarterly inspections (4 a year) | £150 a year |
Certificates and compliance (£25 to arrange, plus the contractor's cost at no mark-up)
| Service | Fee |
|---|---|
| Arranging an EPC | £25 |
| Arranging a Gas Safety Certificate | £25 |
| Arranging an EICR (electrical check) | £25 |
| Arranging PAT testing | £25 |
| Arranging smoke / CO alarm fitting | £25 |
Legal notices and evictions
| Service | Fee |
|---|---|
| Section 8 notice (eviction) | £150 |
| Section 13 notice (rent increase) | £50 |
| Evidence pack for your solicitor (tenancy paperwork, rent statement, certificates and messages) | £85 |
| Court and eviction: I'll introduce you to a specialist eviction solicitor | Solicitor's own fees |
Additional services
| Service | Fee |
|---|---|
| Extra property visit (outside scheduled inspections) | £50 per visit |
| Empty property checks | £40 per weekly visit |
| Ad hoc document preparation | £75 per document |
| Duplicate documents | £35 |
| Arranging new or replacement bins with the council | £20, plus the council's charge |
| Pick and mix: choose only the services you need | Contact me to discuss |
Tenants: I only charge what the Tenant Fees Act 2019 allows.
How I look after your money (client money procedures)
Any rent, deposits or other money I hold for landlords or tenants is client money. It belongs to you, not to my business, and I follow UKALA's client money rules to keep it safe.
A separate client account. Client money is kept in a designated client bank account with a UK bank, in the name of Bespoke Yorkshire Investments Ltd with the word "Client" in the account name. It is kept completely separate from my business money, and the bank has confirmed in writing that it can't use it to cover any debts of my business.
Money coming in. Rent and other client money is paid by bank transfer straight into the client account, never into my business account. I don't accept cash or cheques. If money arrives and I can't tell who it belongs to, I treat it as client money until I find out.
Money going out. I only pay money out of the client account to the person it belongs to, or on their instructions (for example, to pay a contractor for a repair you've agreed). I never pay out more than I'm holding for you, and I never pay my business costs from the client account.
My fees. I only take my fees once they're due under your agreement with me, and I move them out of the client account at least once a month. You get a statement showing what came in, what went out and why.
Checks and records. I check (reconcile) the client account against my records at least once a month and put right any difference straight away. Every payment carries a clear reference. I keep client money records for at least 6 years.
Tenancy deposits. Deposits are protected with the Deposit Protection Service (DPS) within 30 days, and the tenant is given the prescribed information.
Client Money Protection. I'm a member of the UKALA Client Money Protection scheme, insured by Hiscox. If anything ever went wrong with money I hold for you, you could claim through the scheme. You can view my CMP certificate in the Protection section at the bottom of this page.
Questions or concerns. If you have a question about money I'm holding for you, email info@byi-co.uk. If you're unhappy, you can use my complaints procedure.
Complaints procedure
I want you to be happy with my service. If something has gone wrong, please tell me so I can put it right.
Step 1: Tell me. Email info@byi-co.uk and tell me what happened and what you'd like me to do.
Step 2: I'll reply. I'll confirm I've received your complaint within 3 working days. I'll look into it and send you a full written response within 15 working days.
Step 3: Review. If you're not happy with my response, tell me why. I'll review it again and send you a final written response within a further 15 working days.
Step 4: Independent redress. If you're still not happy, or 8 weeks have passed since you first complained, you can ask the Property Redress Scheme to look at it for free. My membership number is PRS055696. Visit theprs.co.uk. You need to contact them within 12 months of my final response.